Dungeons II Error Codes 0059, 0060, 0064: Fixes

Official update: Mojang posted on Steam (Sep 30) that it has “resolved most login and account linking issues on the backend”, asks players to try again, and says hotfixes for crashes and stability are in the works, to be shared in update changelogs. Players still reported 0059 and 0029 after that post, so we keep the fixes below.

If Minecraft Dungeons II (Minecraft Dungeons 2) shows error 0059, 0064 or 0029, the code comes from the Microsoft sign-in and ownership check, not from a damaged install. The fixes most players report: set the Windows clock and time zone to automatic (0059), link your Steam account to your Xbox account in the Xbox app and update the Xbox app and Xbox Game Bar (0064, 0029), and make sure the game is not running as administrator (0029). These are player reports from Steam threads and reviews, not official fixes.

Which code means what

Mojang has not published an error-code list. The “meaning” column is inferred from what players described.

Code	What players describe	What players say helped	Confidence
0059	“Account doesn’t own the game” though it does	Synchronize the system clock or set the correct time zone	Three player reports
0064	Sign-in fails at startup	Link Steam to Xbox; English-only name; launch from the Xbox app	Several player reports, none official
0029	Fails to log in at startup	Do not run the game as administrator; link Steam to Xbox	One fix thread, two players confirmed related steps
0020	Game won’t start in Steam Offline Mode, even with an offline hero; also a sudden kick to the menu while playing when Steam’s community services went down for a minute or two; also a Switch couch co-op player who could not start a local session with the code 2-BC6TA-0020	Offline Mode: a reply says you must be online when you start. Kick: nothing to fix, three other players said it happened to them too. Switch couch co-op: a commenter suggested a full console restart (not sleep) and checking the account link; the poster did not report back	Three threads (two Steam, one Reddit)
0042	“Can’t connect to Steam” when starting the exe directly while the game is stuck on “Running install script”	Update Gaming Services and Xbox in Microsoft Store Downloads, sign in to the Xbox app, restart the PC	Single thread
0058	Sign-in error (Portuguese-language thread)	Reset the Microsoft Store with wsreset.exe, check the clock, sync time, try another time server	Single post
0015	“Session disconnected”, lost connection to the dedicated server, and a no-internet message while connected; seen mid-dungeon	One player refunded and bought it through the Minecraft Launcher (result unknown)	Two threads, no fix
0060	“Unexpected error when verifying game ownership” (English and French threads)	One reply says installing pending Windows and graphics driver updates fixed it for them	Single reply
0072	Login to Microsoft account fails when claiming a pre-order bonus (Switch 2, one Reddit post)	Nothing worked; support redirected to Microsoft	Single post
0074	“Unable to join server” (two threads, one in Chinese); one asks if the servers are down	Nothing reported yet	Unknown, possibly server-side
0063	Can’t sign in to start playing (two Steam threads, newer thread ‘Error code 0063 anyone know how to solve’)	Nothing specific posted; general sign-in steps	Unknown
0x89245104	A Windows/Xbox sign-in error shown before the game’s own login, often followed by 0029 in the settings	Nothing confirmed; one player cleared Windows Credential Manager entries without success	Three+ reports (Steam + Reddit)
0073	Asked about after trying Gaming Services updates and linking Steam	Nothing reported yet	Unknown
0041	Asked about alongside 0060 in a French/English thread	Nothing reported yet	Unknown

Reinstalling alone did not help several players: one reviewer reinstalled, rebooted and deleted the manifest without success, and a poster on another thread reinstalled twice and still saw 0059 or 0064.

Error 0060

0060 is shown with “unexpected error when verifying game ownership”, the same kind of message as 0059, and has been reported in English and French Steam threads. The only fix posted is one reply saying pending Windows updates and graphics driver updates resolved it for them. We found no Reddit, Help Center or official entry for it. Try that update step first, then the clock, Xbox app and Steam-link steps below. This is player-reported, not official.

Fixes to try, in order

1. Set the date, time and time zone to automatic

Open Settings > Time & language > Date & time, turn on Set time automatically and Set time zone automatically, then press Sync now. Another poster (“check your system clock, that worked for me”) and two more (one Portuguese-language) also told 0059 sufferers to synchronize all their PC clocks. A Steam reviewer fixed 0059 by synchronizing the clock (dual-booting had knocked it off), a Steam poster fixed it by setting their time zone, and a player who got past 0064 and 0059 listed a wrong Windows clock among the things they fixed. Sign-in tokens can fail when the clock is off.

2. Update the Xbox app and Xbox Game Bar, and sign in

In the Microsoft Store, update both Xbox and Xbox Game Bar, open the Xbox app, and confirm you are signed in with the account you play on. A Steam poster’s fix thread says these can fall behind and cause linking problems.

3. Link Steam to your Xbox account (0064, 0029)

In the Xbox app, click your profile name at the top left, open Settings, and use the option at the bottom to link Steam. Reboot the game afterwards. The poster called this the ultimate fix for them, and two replies said linking Xbox and Steam fixed 0064 for them and that opening the Xbox app and Game Bar got a stuck sign-in working. Others in the same thread said nothing worked, so it is not a cure for everyone. The menu wording may differ between app versions.

4. Do not run the game as administrator (0029)

The same poster said running the game as administrator seems to break the Steam link and cause 0029. If a UAC prompt appears when you start it, look for Run this program as an administrator in the executable’s Properties > Compatibility tab and turn it off. This is one player’s finding.

5. If the sign-in window is white or the game freezes when linking

A player whose game froze on a white Xbox login screen said this sequence fixed it, without knowing how many steps are needed: turn off the Steam overlay, close the game, sign out of Steam and close it, sign in to the Minecraft Launcher with the same Microsoft account, open the Xbox app, sign in and link Steam to that account, restart Steam and launch the game, then link the account in the game.

6. If the Link button does nothing

In a separate thread, players whose Link Microsoft Account button did nothing or bounced them out of the game suggested: press Esc at the link prompt, open Settings, set video to windowed, go back and try linking again; turn off the Steam overlay; or simply restart the game and try again. One of them got it working after a restart about ten minutes later. All are player reports.

7. Try the extra steps other players added (0064, 0059)

Players in that thread reported these, without confirmation from anyone else: adding -windowed to the Steam launch options, running wsreset.exe from the Windows Run box (it resets the Microsoft Store cache), and restarting the game repeatedly until the login succeeds. One player also said using only English letters in the name resolved 0064, and another asked people to launch from the Xbox app. Try one at a time.

8. Repair Gaming Services and restart

Sign-in relies on Microsoft’s Gaming Services. Follow the repair steps in crash on launch, then restart. See Microsoft account link failed for the ownership message.

9. Wait and retry

Launch-day traffic on Microsoft’s sign-in caused failures, and one poster guessed server overload. If nothing else changed, retrying after an hour or two is legitimate. See stuck on loading screen if the sign-in hangs instead of showing a code.

Still stuck on 0029?

Some players say nothing has worked; a newer thread reports 0029 after linking Steam to Xbox, restarting, verifying and reinstalling. One posted that they had tried everything in the fix thread and also cleared their Windows Credential Manager entries, and still got a Windows sign-in error (0x89245104) before the game’s own login. Another had already synced the clock, checked the admin box, updated the Game Bar, synced Xbox to Steam and run the repair tool, and asked for a refund fix. We have no working answer for those cases.

Error 0020 appears when Steam is set to Offline Mode: a poster reported it even with an offline hero, and a reply says the game needs an internet connection when it starts. This is a player statement, not an official rule.

A Reddit poster on Switch also got 2-BC6TA-0020 when trying to start couch co-op with their partner: they had played about an hour, then could not join together again. The only reply with a suggestion said to hard-restart the console (not sleep) and check the account link. We don’t know whether it is the same cause as the Steam Offline Mode case, and no fix is confirmed.

Error 0059 is also reported by a player using Steam Family Sharing who had updated everything and was considering reinstalling Windows; no fix there.

Windows sign-in error 0x89245104 with 0029

Several players report a Windows-level sign-in error 0x89245104 that appears before the game’s own login, then 0029 when they try to log in from the settings. Reports include a Steam poster who “tried EVERYTHING” and still gets it at launch, another Steam player whose pre-ordered game cannot connect at login, a Reddit image post of the same code at sign-in, and a report through this site’s feedback form. Nobody has posted a fix; one player cleared their Windows Credential Manager entries without success. We treat it as the same Microsoft sign-in failure and have nothing confirmed beyond the steps above.

Error 0015: another report

Besides the disconnects above, a Steam thread titled “INFO: Error code 0015 is seemingly the detection of prohibited software” says 0015 shows up when third-party tools that modify games (trainers, cheat or mod overlays) are running. The poster says closing them or playing offline fixed it, and a reply says turning off a “wand” tool solved it for them too; another reply asks how to find which program is responsible. That is two players on one thread, and Mojang has not documented it. If 0015 appears right after you start a tool alongside the game, close that tool first.

A Reddit post titled “Freezing Servers Glitch - Error code: 0015” describes a different trigger: in a multiplayer world, refreshing the Town Merchant sometimes freezes the server, and the poster had to restart the world. It is a single post with no reliable way to reproduce it.

Error 0072

One Reddit post (“[MCD2] Error 0072. Mojang and Xbox support unhelpful”) describes 0072 when logging into a Microsoft account to claim a pre-order bonus on a Nintendo Switch 2 physical copy. Mojang support pointed to Microsoft and nothing was resolved. It is a single post; see capes and promos for how redemption is meant to work.

Switch 2 codes starting 3-ABGVA

Two Reddit posts show Switch 2 codes in a different format. 3-ABGVA-0029 appears on every Microsoft login attempt for a player with a pre-ordered game key (post), and 3-ABGVA-0015 appears with “Session disconnected. You’ve lost connection to the dedicated server” when playing online (post). Mojang has not explained them. Separate Switch 2 and PS5 sign-in threads, including a clock fix reported by Switch 2 players, are collected on console sign-in stuck.

Error 0063 and 0041

0063: two Steam threads and a Reddit post from a PlayStation player (account linked, Dungeons I works) (one titled “Can’t even sign in to get started playing”) describe the code at sign-in with no answer posted. 0041: one thread asks about 0041 or 0060 together; the 0060 reply (install pending Windows and driver updates) may apply, but nobody confirmed it for 0041. We found no Reddit or official entry for either code. Until there is evidence, use the general steps below and retry later.

What we do not know

• What each code officially means.
• Whether 0059, 0060 and the “unable to verify ownership” message are the same failure.
• Whether the Steam-to-Xbox link is required or only helps some accounts.
• Whether 0059 is tied to a mismatch between Steam and Microsoft account emails (one poster claimed it; nobody confirmed) or to the Deluxe Edition (a single poster’s guess).
• What 0063, 0073, 0074 and 0041 mean.
• Whether Family Sharing copies can pass the ownership check.

We will change this page when Mojang, Microsoft or Steam publishes something, or when enough players confirm a fix. None of the steps above is guaranteed.